Support

Basic Setup

1. Install Motune on both iPhone and Apple Watch.
2. Open your preferred music app and start playback once.
3. Open Motune and turn on gesture control.
4. Open Motune on Apple Watch to start gesture recognition.
5. Make one clear gesture, return your wrist to a relaxed position, then pause 1 second before the next gesture.

Gesture Recognized, Music Does Not Change

• Confirm gesture control is enabled on both iPhone and Apple Watch.
• Confirm iPhone and Apple Watch are connected.
• Open your music app and start playback once.
• Keep Motune running on Apple Watch while using gestures.

Recognition Is Unstable

• Wear Apple Watch firmly but comfortably.
• Use a clear and fast gesture with enough movement range.
• Return your wrist to a relaxed position and pause 1 second after each gesture.
• Avoid performing multiple gestures continuously without the 1-second pause.

Apple Watch App Is Not Installed

• Open the Watch app on iPhone.
• Check whether Motune is installed on Apple Watch.
• Reinstall the Watch app if needed.
• Restart iPhone and Apple Watch if installation remains stuck.

Workout Gesture Mode

For best results, use Standard Mode while Motune is open on Apple Watch. For running, walking, or training, start Workout Gesture Mode from Motune so gesture control can remain available during that user-started workout.

Motune does not read health metrics.